At ZinBria, we are committed to providing you with high-quality handcrafted Moroccan brass products. By using our website, you agree to the following terms and conditions. Please read them carefully to ensure a smooth and secure shopping experience.

1. Acceptance of Terms

By browsing or purchasing from ZinBria, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Product Quality and Specifications

• All our products are handcrafted by skilled Moroccan artisans, making each piece unique.
• While we strive to display accurate product images, actual colors may vary slightly due to screen settings and lighting conditions.
• If you require further details about a product, please contact us before making a purchase.

3. Orders and Payments

• Customers must provide accurate and complete information when placing an order.
• We accept secure payment methods available on our website, with all transactions encrypted for your safety.
• ZinBria reserves the right to cancel or refuse any order in case of payment issues or suspected fraudulent activity.

4. Shipping and Delivery

• We offer shipping to the United States and other selected countries.
• Orders are processed as quickly as possible, and delivery times depend on the destination.
• In case of unexpected delays due to customs or other external factors, we will keep you informed and track your order until it arrives.

5. Return and Exchange Policy

• If you are not completely satisfied with your purchase, you may return it within 3 days of receipt, provided it is unused and in its original condition.
• If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue promptly.
• The customer is responsible for return shipping costs unless the issue is due to our mistake.

6. Warranty and Liability

• All our products undergo rigorous quality control before shipping.
• ZinBria is not responsible for damages resulting from improper use or care of the product.

7. Intellectual Property

• All content on our website, including images, text, and designs, is protected under intellectual property laws. Unauthorized copying, reproduction, or distribution is strictly prohibited.

8. Changes to Terms and Conditions

• We reserve the right to update these terms and conditions at any time to reflect changes in our business or policies. Updates will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.

9. Contact and Customer Support

• For any inquiries or assistance, please contact us via email at “Contact@ZinBria.com” or through our “Contact Us“ page.
• Our dedicated customer support team is ready to assist you with any concerns.

Thank you for choosing ZinBria, where tradition meets exceptional craftsmanship!